Privacy Policy: ToguMogu Parenting App

The Privacy Policy was updated on 30.07.2021Key
Highlights: Changes in the information we collect

This Privacy Policy discloses the privacy practices for ToguMogu Parenting App andwebsite, our email newsletters, and other applications owned and operated byToguMogu Pvt. Ltd., including offline and online subscriptions and other productofferings (collectively referred to as the "Services"), and to any other services thatdisplay this Privacy Policy. Your privacy is important to us. To better protect yourprivacy, we provide this Privacy Policy explaining our information practices and thechoices you can make about how your information is collected and used by ToguMoguPvt. Ltd. and its subsidiaries.

Through the Services, you can, among other activities, order products, engage invarious activities like reading articles, watch videos, find nearest places, taking quizzes,voting in polls, or otherwise expressing an opinion; subscribe to one of our services paidservices or participate in one of our online forums or communities. We collect theinformation, including any personally identifiable information that you provide to us inusing the Services.

The Information We Collect

Personal Information:

When you create a ToguMogu Account, you provide us with personal information thatincludes your name, phone number and a password. You can also choose to add anemail address or delivery information to your account. You can also provide us withother personal information like where you work, what is your gender or religion. Youmay also provide your date of birth and blood group to better personalize your journey.For better experience as a user in our app, you may provide your children date of birth,gender and other personal information that are optional. Even if you aren’t signed in to aToguMogu Account, you may provide us your email address to receive updates aboutour services via newsletters or email.

We also collect the content you create, upload, or receive from others when using ourservices. This includes things like messages you write and receive, photos and videosyou upload or share.

We may also collect information about your personal or professional interests and youruse or opinions about various products, programs, and services. For instance, we mayask you to identify your job or industry to qualify you for our corporate privilegedservices.

Device Information:

We collect information about the apps, browsers, and devices you use to accessservices from ToguMogu, which helps us provide features like automatic productsuggestions and sending personalized notifications or suggesting a particular placearound your current location.

The information we collect about your devices are:

  1. Device ID
  2. FCM Token for personalized notification
  3. Device model and OS information

Location Information:

We collect information about your location if you allow it explicitly in your device whenyou use our services, which helps us offer features like finding nearest daycare, school,or an entertainment place. It also helps to find the nearest service provider around yourhome and connect them with you.

Your location can be determined with varying degrees of accuracy by:

  1. GPS
  2. IP address
  3. Sensor data from your device
  4. Information about things near your device, such as Wi-Fi access points, celltowers, and Bluetooth-enabled devices

The types of location data we collect depend in part on your device and accountsettings. For example, you can turn your Android device’s location on or off using thedevice’s settings app.

Activity Information:

We collect information about your activity in our services, which we use to do things likerecommend a products, articles, and video you might like. The activity information wecollect may include:

  1. Keywords you search for
  2. Videos you watch
  3. Articles you read
  4. Product you browse
  5. Views and interactions with content and ads inside our app
  6. Purchase activity inside our app
  7. Voice and audio information when you use audio features inside our app
  8. People with whom you communicate or share content inside our app

Additional Information:

Through some features of the Services and certain promotions, you can submitinformation about other people. For example, you might submit a person's name,mailing, and/or e-mail address to send a gift or electronic greeting card. The types ofpersonally identifiable information collected about other people on these pages includethe recipient's name, address, e-mail address, and telephone number. We, our partners,advertisers, advertising networks, or other third-party service providers, as explainedfurther in the "Collection of Information by Third-Parties" section below, may also collectcertain non-personally identifiable information when you visit our web pages, open ouremails, use our applications, or otherwise use the Services, including such informationas the type of browser and operating system you are using, your IP address, yourdevice identifiers, your Internet or wireless service provider, location-based information,and the content and advertisements you have interacted with, viewed, or accessed.This data may be combined and linked with data from other sources.

How We Use the Information:

We may use the information collected under this Privacy Policy in the following ways:

  1. We may use the information you provide about yourself or others to fulfillrequests for our products, services, respond to inquiries about offerings, andoffer other products, programs, or services that may be of interest.
  2. We may combine information we receive with outside records and share suchinformation with third parties for use on our behalf to enhance our ability tomarket to you those products or services that may be of interest to you.
  3. We may disclose personally identifiable information that we receive from you andthird-party sources to third parties whose practices are not covered by thisprivacy statement that want to market products or services to you.
  4. When you request a product or service, we will forward the information you giveus to the provider to the extent necessary to fulfill your request. They maycontact you with special offers of possible interest.
  5. We sometimes use this information to communicate with you, such as to notifyyou when you have won one of our contests or sweepstakes when we makechanges to subscriber agreements, fulfill a request by you for an onlinenewsletter to contact you about your account.
  6. If you choose to submit content, we may publish your name, screen name, andother information you have provided to us. You hereby consent to this.
  7. The information we collect in connection with our online forums and communitiesprovides an interactive experience. We use this information to facilitateparticipation in these online forums and communities and, from time to time, tooffer you products, programs, or services.
  8. We sometimes use the non-personally identifiable information that we collect toimprove our product and websites' design and content and enable us tocustomize your Internet experience. We also may use this information to analyzesite usage and offer you products, programs, or services.
  9. We will disclose the information we maintain when required to do so by law, forexample, in response to a court order or a subpoena. We also may disclose suchinformation in response to a law enforcement agency's request
  10. Agents and contractors of ToguMogu Pvt. Ltd. that have access topersonally identifiable information are required to protect this information in amanner that is consistent with this Privacy Policy by, for example, not using theinformation for any purpose other than to carry out the services they areperforming for ToguMogu Pvt. Ltd.
  11. We may transfer your personally identifiable information to the partnerorganizations/sister concerns/parent organization of ToguMogu Pvt. Ltd. forinternal management and administrative purposes on our behalf. Your personaldata will be transferred where necessary for the performance or conclusion of ourcontractual obligations to you or your benefit. To the extent not prohibited underapplicable law, transfers and disclosures of personally identifiable informationmay also be made where necessary for the establishment, exercise, or defenseof legal claims, to protect the rights and property of ToguMogu Pvt. Ltd., ouragents, customers, and others, including to enforce our agreements, policies,and terms of use; or to protect the personal safety of any person.
  12. Please note that if ToguMogu Pvt. Ltd. or any of its subsidiaries or lines ofbusiness is merged, acquired, divested, financed, sold, disposed of, or dissolved,including through merger of, consolidation, sale, or divestiture of assets, therelevant customer database, including personally identifiable information we maypossess about you, may, in whole or in part, be sold, disposed of, transferred,divested, or otherwise disclosed as part of that transaction or proceeding.

Collection of Information by Third Parties:

Some of our Services contain links to third party sites and services whose privacypractices may be different than ours. We also allow you to connect with other third-partysites and services. You should consult the other third-party sites' and services' privacynotices to understand their privacy practices better. We sometimes may offer contests,sweepstakes, promotions, or other activities or offerings sponsored or co-sponsored byor presented with identified third parties. Your IP address and the personally identifiableinformation that you voluntarily submit may be provided to both the ToguMogu Pvt. and the third parties by your participation in such activities or offerings. ToguMoguPvt. Ltd. has no control over the third parties' use of this information. We may use thirdparties to present or serve advertisements, including online behavioral advertisements,that you may see on the Services and to conduct research about the advertisements-orthe Services themselves. Additionally, third parties may place and use trackingmechanisms. This Privacy Policy does not cover any use of information that such thirdparties may have collected from you (e.g., type of browser, operating system, domainname, day and time of visit, page(s) visited) or the methods used by the third parties tocollect that information (e.g., cookies, web beacons, and clear gifs).

Cookies and Other Tracking Technologies:

We may place "cookies" on your computer or device. Cookies are small text files thatwe place in your computer or device to store your preferences. By themselves, cookiesdo not tell us your e-mail address or other personal information unless you choose toprovide this information to us by, for example, registering with one of our Services.Once you choose to provide us with personal information, this information may be linkedto the cookie's data. A cookie assigns a unique numerical identifier to your Web browseror device. It may enable us to recognize you as the same user who has used ourServices and relate your Services to other information about you, such as your usageinformation and personal information. We use cookies (and Local Shared Objects,HTML5, cache cookies, web beacons, or clear gifs, all described further below) tounderstand the Services' usage and improve our content and offerings to deliveradvertisements that you might be interested in. For example, we may use cookies topersonalize your experience on our Services (e.g., to recognize you by name when you return to our site, save your password in password-protected areas, and enableshopping carts or to tailor content or product and service offerings). Most browsersautomatically accept cookies. You can set your browser option not to receive cookies,and you can also delete existing cookies from your browser. However, you may find thatsome parts of the site will not function properly if you have refused cookies or similartracking technologies. You should be aware that disabling cookies or similar trackingtechnologies might prevent you from accessing some of our content. However, yourviewing of the content may be hampered.

Our Commitment to Security:

We have appropriate administrative, technical, and physical safeguards to help preventunauthorized access, maintain data security, and correctly use the information wecollect. However, no system can be completely secure, and we do not guarantee thatunauthorized disclosures and access will not happen. Although we take appropriatemeasures to safeguard against unauthorized disclosures of information, we cannotassure you that personally identifiable information that we collect will never be disclosedin a manner that is inconsistent with this Privacy Policy.

Accessing, Correcting, and Deleting Your Personal Information:

We will take reasonable steps to accurately record the personal information you provideto us and any subsequent updates. We encourage you to review, update and correctthe personal information that we maintain about you, and you may request that wedelete personal information about you that is inaccurate, incomplete, or irrelevant forlegitimate purposes or are being processed in a way which infringes any applicablelegal requirements, by contacting us. Instead of deleting such information at ourelection, we may retain it with your comment or correction noted in our records. Bycontacting us, you may also object to our further use of your personal information if youhave compelling legitimate grounds (this may involve closing your account). We mayask you to verify your identity and provide other details before we can provide you withany information, correct any inaccuracies, or delete any information. Your right toreview, update, correct, and delete your personal information may be limited, subject tothe law or your jurisdiction:

If your requests are abusive or unreasonably excessive.

  1. Where the rights or safety of another person or persons would be encroached upon.
  2. If the information or material you request relates to existing or anticipated legal proceedings between you and us or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity.

Your right to review, update, correct, and delete your information is subject to ourrecords retention policies and applicable law, including any statutory retentionrequirements.

Retention of Personal Information:

We will retain your personal information while you have an account with us andthereafter for as long as we need it for purposes not prohibited by applicable laws.Thereafter, we will either delete your personal information or de-identify it to beanonymous and not attributed to your identity. Your rights to request that we delete yourpersonal information are outlined in the "Accessing, Correcting, and Deleting YourPersonal Information" section above.

Changes to this Privacy Policy:

ToguMogu Pvt. Ltd may change this Privacy Policy. The revised Privacy Policy will beposted to this page so that you are aware of the information we collect, how we use it,and under what circumstances we may disclose it.

How to Contact Us:

If you have any questions or concerns about the ToguMogu Pvt. Ltd. Privacy Policy orits implementation, please contact us via email by clicking here or by writing to:

ToguMogu Pvt. Ltd

Address: Rezina Garden, House 67/A, Road 9/A, Dhanmondi, Dhaka 1209, Bangladesh
Phone: 01944665577