Privacy Policy of Togumogu Ltd.

Privacy Policy: ToguMogu Parenting App

Last Updated: 2024-09-08

ToguMogu Pvt. Ltd. (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information we obtain from you when you use our website, mobile applications, and services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, postal address, date of birth, payment details, and other contact information.
Non-Personal Information: Information that does not directly identify you, such as browsing history, search queries, IP addresses, device information, location data, and demographic information.
User-Generated Content: Information you provide when you submit content through our Services (e.g., reviews, comments, or posts in forums or communities).
Other Information: We may also collect any other information you choose to provide directly to us through various forms or contact methods on our Services.

2. How We Use the Information

We use the information we collect from you for various purposes, including:

Service Delivery: To fulfill your requests for our products and services and to respond to your inquiries.
Marketing and Personalization: To combine information we receive from you with external records and use it to enhance our marketing efforts. This helps us offer products or services that may be of interest to you by providing more personalized and relevant content.
Service Improvement: To improve our products, services, and website content, and to customize your online experience.
Communication: To notify you of changes to our policies, provide customer support, and communicate with you about your account.
Engagement and Participation: To facilitate your participation in online forums, communities, contests, or sweepstakes, and to notify you if you have won any of our contests. If you submit content (e.g., reviews, comments), you consent to the publication of your name, screen name, and other information you provide.
Legal and Compliance: To comply with legal obligations, protect our rights and interests, and prevent fraud or abuse.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

Third-Party Providers: When you request a product or service, we may forward the information you provide to third-party providers to fulfill your request. These providers may contact you with special offers or promotions of potential interest.
Marketing Partners: With your explicit consent, we may disclose your personally identifiable information to third parties whose practices are not covered by this Privacy Policy, allowing them to market their products or services to you.
Affiliates and Partners: We may transfer your personally identifiable information to our partner organizations, sister concerns, or parent organizations for internal management and administrative purposes. Transfers will occur as necessary to fulfill our contractual obligations to you or for your benefit.
Agents and Contractors: Agents and contractors of ToguMogu Pvt. Ltd. who have access to personally identifiable information are required to protect it in accordance with this Privacy Policy and are prohibited from using the information for any purpose other than to carry out the services they are performing for ToguMogu.
Legal and Regulatory Compliance: We will disclose information when required by law, such as in response to a court order, subpoena, or other legal processes, or in response to a law enforcement agency’s request.
Business Transfers: In the event that ToguMogu Pvt. Ltd. or any of its subsidiaries undergoes a merger, acquisition, divestiture, or other similar business changes, customer information, including personally identifiable information, may be transferred, sold, or disclosed as part of the transaction.

4. Collection of Information by Third Parties

Some of our services may include links to third-party websites or services whose privacy practices may differ from ours. We encourage you to review their privacy policies to understand how they collect and use your information.

We may also work with third-party advertisers or partners who may use cookies, web beacons, or other tracking technologies to collect information about your use of our services. This Privacy Policy does not cover the use of information by such third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to understand how our Services are used and to personalize your experience. Cookies are small data files that are stored on your device. We use different types of cookies, including:

Essential Cookies: Necessary for the basic functioning of the site.
Performance and Analytics Cookies: Help us understand site usage and improve our services.
Advertising and Targeting Cookies: Used to deliver personalized advertisements relevant to you.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.

6. Your Choices and Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correct: Update or correct inaccurate or incomplete information.
Delete: Request the deletion of your personal information, subject to certain legal exceptions.
Object: Restrict or object to our processing of your information in certain circumstances.

To exercise your rights, please contact us at [email protected]. We may ask you to verify your identity before fulfilling your request. Some requests may be subject to legal and regulatory restrictions.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

Account Information: Retained for as long as your account is active.
Transaction Records: Retained for accounting and legal compliance purposes.
Marketing Information: Retained until you opt-out or request deletion.

When no longer needed, we will securely delete or anonymize your data.

8. Security Measures

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

9. Data Breach Protocol

In the event of a data breach, we will notify affected users and relevant regulatory authorities within the timeframes required by law. We will provide details about the breach, including the types of data affected, the potential impact, and our response measures.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. The "Last Updated" date at the top of this policy indicates the latest revision.